ACCOUNTS OFFICER (Airline / Revenue & Ticketing)

To accurately process, reconcile and manage financial transactions, with a specific focus on airline ticketing revenue, billing, collections, and accounts receivable, ensuring compliance with Generally Accepted Accounting Practices (GAAP), internal controls, and aviation commercial frameworks. The role supports timely financial reporting, revenue integrity and cash flow optimisation within a dynamic airline operational environment.

Principal Responsibilities and Accountabilities (Key Performance Areas)

Financial Accounting & Revenue Control

  • Process and reconcile general ledger transactions, journals, accruals and cost allocations
  • Perform monthly reconciliations of control accounts, bank accounts and revenue accounts
  • Support preparation of financial statements, trial balances and management reports
  • Monitor and maintain fixed asset registers and cost accounting records

Airline Ticketing & Revenue Accounting

  • Manage and reconcile ticketing revenue streams (BSP, direct sales, agents, online platforms)
  • Validate and process airline ticket sales, refunds, reissues and adjustments
  • Perform revenue integrity checks between ticketing systems and accounting records
  • Support revenue leakage prevention and audit trails
  • Work closely with Commercial, Sales, and Revenue Management teams

Accounts Receivable & Credit Management

  • Maintain and manage customer accounts and receivables ledger
  • Allocate payments and ensure accurate transaction tracking
  • Support debt collection processes and ageing analysis
  • Investigate discrepancies and escalate unresolved issues

Cash Flow & Treasury Support

  • Assist in preparation of weekly cash flow forecasts
  • Monitor inflows from ticketing and commercial revenue channels
  • Maintain petty cash and ensure accurate allocation to cost centres

Customer & Stakeholder Engagement

  • Resolve queries from customers, travel agents, suppliers and internal departments
  • Process customer agreements, billing adjustments and terminations
  • Maintain strong relationships with internal operational units

Compliance, Controls & Governance

Ensure adherence to:

  • Internal financial policies and procedures
  • Generally Accepted Accounting Principles
  • Aviation commercial and revenue frameworks (e.g. BSP processes)
  • Verify documentation for payments, receipts and journals
  • Maintain audit-ready records and support internal/external audits

Data Integrity & Reporting

  • Validate financial data inputs and resolve system exceptions
  • Generate financial, revenue and reconciliation reports
  • Ensure accuracy, completeness and audit trail integrity

1.3 Minimum Education required

  • Degree in Accounting/Finance or equivalent
  • Associate Accounting Technician with relevant experience
  • Membership with Botswana Institute of Chartered Accountants (required or working towards with proof)

Minimum Experience required

Minimum 4 years post-qualification experience, including:

  • At least 2 years in a similar accounting role
  • Exposure to airline ticketing / revenue accounting (highly advantageous)
  • Experience with:
    • Accounts Receivable & Revenue Accounting
    • Financial Systems / ERP (e.g. Sage, Oracle, or similar)

Application Process

If you are ready to take on this exciting leadership role, please submit the following documents:

  • A detailed Curriculum Vitae (CV)
  • A cover letter outlining your interest and suitability
  • Contact information for three (3) professional referees

Apply Online: https://airbotswana.mcidirecthire.com/External/CurrentOpportunities/

Closing Date: 15 May 2026 (1630)

NB: All applications must be submitted online. Only shortlisted candidates will be contacted.

By applying for this position, you consent to Air Botswana collecting and processing your personal information for recruitment and selection purposes, including verification and background checks where applicable, in accordance with applicable data protection laws. Your information will be treated confidentially and may be share with authorised parties involved in the recruitment process.

AIR BOTSWANA HEAD OFFICE

AIRPORT ROAD

PO BOX 92 GABORONE, BOTSWANA

Call Centre/WhatsApp Us @ +267 368 0900/77 019 076

Department
Finance
Commitment
Full-time
Location
Gaborone