Feedback

Please complete this form to give us feedback on our service.

Department

Location

Date

Day

Month

Year

Indicate how long it took for you to be assisted

Are you happy with the length of time taken before being assisted?

YES

Did officers explain the reasons for the delay, if there was any?

YES

My expectations were met

YES

The officer went an extra mile to assist me

YES

Please provide your ratings of the items below by ticking the most appropriate box on a scale of 1 to 5. (1=Poor, 2=Satisfactory, 3=Good, 4=Very Good, 5=Excellent)

Friendliness of officer who was assisting you

The officer’s knowledge of the product and services they offer

The quality of service that was offered to you

Cleanliness of the area where you were served

Provide the name of the officer who served you.

What are the most important things that Air Botswana can do to improve the way the public is served.

We may wish to follow-up on issues you have raised, kindly indicate your contact details below. (Please note that this is optional.)

Names

Telephone Number

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Air Botswana

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Feedback

Air Botswana

Important Links

Destinations

Sales & Reservations