Last update 29 May 2024
Check-In Time
Obligatory check-in deadlines must be observed at each airport. These are published in the respective carriers’ timetables. Please ensure you check in no later than the time provided.
- Domestic Flights: Check-in closes 30 minutes before departure.
- International Flights from Botswana: Check-in closes 45 minutes before departure.
- International Flights from O.R Tambo and Cape Town International Airports: Check-in closes 1 hour before departure.
Failure to adhere to these times may result in the carrier refusing to honor your reservation. This notice does not apply to tickets sold in the United States for transportation originating in the United States.
Check-In Requirements
- Online Bookings and Payments: All bookings and payments should be completed at least 6 hours before travel.
- Credit Card Payments: If you book online and pay by credit card, an e-ticket will be sent to your email. Air Botswana reserves the right to accept or deny credit card payments.
- Credit Card Presentation: Passengers who paid by credit card should bring their credit card. If the cardholder is not traveling, a copy of the card, a signed note, and a copy of the passport should be presented.
- E-Ticket Issuance: All tickets will be issued within 6 hours. If you do not receive your e-ticket within this timeframe, please contact e-booking@airbotswana.co.bw.
Passenger Identification
Non-Botswana Citizens
- Must use their National Passports for both domestic and international travel.
Botswana Nationals:
- International Travel: Must use National Passports.
- Domestic Travel: Must use National Identity Card (Omang).
- Children: Should be identified by their birth certificates and must be accompanied by their parents or a legal guardian.
Passengers are required to carry their identification documents throughout their travel.
Baggage Information
Luggage Allowance:
Checked Luggage: 23 kg per passenger.
Infants (Not occupying a seat): 10 kg free luggage allowance.
Hand Luggage: One piece not exceeding 7 kg.
Dangerous Articles in Baggage
For safety reasons, dangerous articles must not be carried in passengers’ baggage. These include:
- Compressed Gases: Butane, oxygen, liquid nitrogen, aqualung cylinders.
- Corrosives: Acids, alkalis, mercury, wet cell batteries.
- Explosives: Munitions, fireworks, flares.
- Flammable Liquids and Solids: Lighter fuel, matches, paints, thinners, fire-lighters.
- Radioactive Materials
- Briefcases with Alarm Devices
- Oxidizing Materials: Bleaching powder, peroxides.
- Poisons and Infectious Substances: Insecticides, weed-killers, live virus materials.
- Other Dangerous Articles: Magnetized material, offensive or irritating materials.
