Air Botswana has earned an international reputation for reliability and quality of service.

The airline operates and maintains a modern fleet of three ATR72-600 advanced turbopropeller aircraft. These high-performance aircraft carry 70 passengers in jet-like standards of comfort. In addition to the ATRs, Air Botswana owns one EMBRAER E-170 jet, which also has a seting capacity of 70 passengers. 

In addition to its responsibilities as the domestic carrier, it operates regional services  in full support of national development and the important tourism industry. The timetable is particularly attentive to the needs of the business and tourist passengers. 

The airline contributes fully to the development of the tourism sector through its active membership of the Hotel and Tourism Association of Botswana (HATAB) and its participation at major international travel shows. Important routes in support of the tourism industry are Air Botswana's direct service between Johannesburg and Maun, gateway to the great Okavango Delta, and between Maun and Kasane on the Chobe River.

Air Botswana is an active member of the African Airlines Association (AFRAA) and is a regular participant at meetings of the International Air Transport Association (IATA), the governing body of world aviation, and other international industry forums.

On the ground, the airline's reputation for excellence extends to the modern engineering hangar at Sir Seretse Khama Airport where Air Botswana technical staff carry out full maintenance not only on the home fleet but also on the aircraft of other African carriers. This capability attracts contract work from ATR operators in Zambia, Malawi, Kenya and Tanzania, contributing significantly to revenue.

Air Botswana is firmly committed to citizen development within the airline family, with a comprehensive programme of ongoing staff training.

As the national carrier, the airline associates itself fully with the society in which it operates and is supportive of a wide range of community endeavor.