Call Centre and Assistance Contacts
An FAQ is a compiled list of common questions and answers about a specific topic, designed to provide quick and easy information to users

Contact Centre

Reservations Contact Centre

For flight reservations and all travel-related inquiries

+267 3680900

sales@airbotswana.co.bw 

Air Botswana Head Office, Airport Rd, Sir Seretse Khama Int Airport 
 

Assistance Contacts

Gaborone Sales & Ticketing Office 

For flight reservations, ticket payments, and all travel-related inquiries

+267 395 2611 

ticketing@airbotswana.co.bw

Masa Square, Unit 22, Plot no 54353, CBD, Gaborone
 

E-commerce/Online Bookings Support Office

For online bookings support and all travel-related inquiries

+267 310 5476

e-booking@airbotswana.co.bw

Air Botswana Head Office, Airport Rd, Sir Seretse Khama Int Airport 
 

Airport Customer Support and Ticketing Office: Weekends & Public Holidays 

For flight reservations, ticket payments, and all travel-related inquiries

+267 368 8410 

+267 3688415

airportticketing@airbotswana.co.bw  

Unit 4, Ground Floor, Sir Seretse Khama International Airport Terminal

Maun Reservations and Ticketing Office 

For flight reservations, ticket payments, and all travel-related inquiries

+267 686 0761 

+267 686 0762 

mubsales@airbotswana.co.bw 
MUBAPT@airbotswana.co.bw 

Maun International Airport Terminal, Maun 
 

Kasane Reservations and Ticketing Office

For flight reservations, ticket payments, and all travel-related inquiries

+267 625 0161 

+267 625 0228

bbksales@airbotswana.co.bw   

Kasane International Airport Terminal, Kasane
 

Francistown Reservations and Ticketing Office

For flight reservations, ticket payments, and all travel-related inquiries

+267 241 2393

FRWSALES@airbotswana.co.bw 
frwsales2@airbotswana.co.bw 
frwticketing@airbotswana.co.bw  

PG Matante International Airport Terminal, Francistown 
 

Johannesburg Transit Desk (Reservations and Ticketing)  

T: +27 10 880 6424

M: +27 73 095 7748

jnbsales@airbotswana.co.bw

O.R Tambo International Airport, Terminal A, International Departures, Johannesburg
 

Customer Relations Support Office

For all customer compliments/complaints/claims/flight schedule change confirmation letters 

+267 3688506

customerrelations@airbotswana.co.bw  
 

Frequent Flyer Program

For all Frequent Flyer Program member registrations, airmiles claims, Gold Card payments inquiries

+267 3688417 

teemaneclub@airbotswana.co.bw